Norwegian Air Shuttle ASA
Deep insights of the markets in their assistance
With its millions of passengers to and from Denmark, Norwegian Air Shuttle ASA has been an important player in the Danish air traffic industry, surpassed only by SAS.
Since 2015, the special recovery agencies, who according to the EU regulation assist passengers with compensation claims towards airlines, have grown not only in numbers, but have become increasingly more aggressive as well.
This has made it necessary for the airlines to enlist local representation to navigate the individual countries’ legal systems.
Since 2017, attorney and partner at BACH Law, Niels Christian Døcker, has been a permanent adviser to Norwegian in many of the – occasionally unfounded – court cases, that Norwegian unfortunately is exposed to.
“Niels Christian Døcker provides extensive and insightful assistance to Norwegian in the cases against the overly aggressive recovery agencies, who often don’t have their actual clients’ – the consumers’ – interests at heart. Not only does Niels Christian Døcker provide Norwegian with crucial support in the individual cases, he is also an attorney who understands the balance between the valuable product we offer consumers and our understandable need to not be met with unfounded claims,” says Head of Passenger Rights and Liability Claims, Linda Olsen.
